HOW WE SHIP
Every day, we select the highest-quality ingredients to fill each and every baking kit. Orders are packed in our state-of-the-art packing facility, so that we are able to provide the ideal refrigeration and protection for your ingredients.
STATE OF THE ART PACKAGING
Every order is packed in a heavy-duty box that includes a thermal-lined bag with reusable food-friendly gel packs. We want your perishable ingredients to arrive at the right temperature -- cool. Don't forget to reuse and recycle; all of our packaging is meant to have more than one use.
SHIPPING FRESH TO YOUR DOOR
Depending on the destination of your shipment, you'll be offered standard 1 to 2 day shipping, or same-day shipping at checkout. If you're ordering heavy items like bakeware, we offer Three Day Ground shipping for cost savings. You can always call us (1-917-226-3526) with any shipping questions or concerns.
THE PERISHIP GUARANTEE
Red Velvet is a partner with PeriShip, an exclusive FedEx provider that's the industry leader in the management of perishable shipments. Once your order leaves Red Velvet's facility in New York City, PeriShip will monitor it and keep you informed of any changes. PeriShip uses an array of resolution capabilities to manage shipments that encounter extended transit times. This ensures that your baking kit arrives in peak condition, even if weather or other issues intervene.